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CV

Work Experience

2022 – PresentDual Student in Business Information Technology
ZWILLING Gruppe, Solingen, Germany
- Practical phases in software development and HR digitalization
2020 (Jan – Feb)Internship Trainee
DXC Technology, Ratingen, Germany
- 3-week internship, development of a mobile Android application

Education

2022 – 2025 (expected)Bachelor of Science – Business Informatics
CBS International Business School, Germany
- Specialization: Software Development & System Infrastructures
- Bachelor thesis: Economic efficiency of a chatbot in e-commerce using ZWILLING as a case study
2025 (Feb – June)Semester Abroad
University of Otago, New Zealand
- Software Project Management (A+), Global Business Strategy (A), Organizations and Sustainability (A-), Managing People (A-)
2014 – 2022Abitur
Konrad-Adenauer-Gymnasium
- A-levels: Informatics, Mathematics, Geography, German
- Activity: Member of the "Online-Team" for the school’s website and app

Languages

Bachelor Thesis

Concept for Analysing the Profitability of a Chatbot for Customer Support and Consulting in E-Commerce

My bachelor thesis explored how implementing a conversational assistant can reduce service costs and increase sales within an online shop. Using ZWILLING as an example, I examined required integrations, potential savings and the overall customer experience.

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Hello, I'm Max Beutler

CV

Work Experience

Education

Languages

Bachelor Thesis

Concept for Analysing the Profitability of a Chatbot for Customer Support and Consulting in E-Commerce

Side projects

Project 1: Lino

Project 2: FreshFlat

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